Solutions/Services

Click Here to Learn about Partnering with Civilution

Are you a small to medium business? Civilution can jump-start your IT revolution — allowing you to compete at previously inaccessible levels by making the same best-of-class technology solutions available to you that are available to Fortune 500^® companies.

Civilution also helps those just getting started — businesses that need help purchasing computers, setting up the network and keeping everything up and running.

Are you an enterprise business? Our larger clients benefit from Civilution's "down to business" mentality. IT projects often fail for a variety of reasons. Civilution's approach is designed to reverse this trend, to cooperate with change management and procedure policies of the customer while continuing to drive the project forward.

Our engineers are focused on getting the job done and tackling the unexpected proactively and efficiently. Civilution's dedication to communication, documentation, setting the proper expectations and follow-through is backed by an extensive ticket tracking and project management system.

Whatever stage of business you’re in, Civilution can help.

Civilution's Customized Business Solutions and Services

Networking Architecture & Support

Server installation, support and maintenance
Cabling and facilities
Infrastructure design and implementation
Centrally managed and automated monitoring and alerting of critical systems
Preventative maintenance performed personally by an experienced engineer on a scheduled routine basis

Remote Access & Mobility

Terminal services and Citrix^® Presentation Server (Citrix^® Silver Partner)
Over-the-air synchronization with Microsoft Exchange^® and Windows^® mobile devices

Data Archival & Disaster Recovery

Data backup to a variety of removable devices
Centrally managed and automated server and client imaging solutions
Support for hosted environments

Data Security

Analysis and auditing of servers, clients and the network infrastructure
Centrally managed and automated update solutions
Mobile device encryption
Password management and single sign-on solutions

Staff Augmentation

Full-time, part-time and situational supplementation of the in-house IT staff

E-mail-borne Threat & SPAM Protection

Off-premise and on-premise antispam/antivirus solutions for corporate e-mail servers
Store and forward solutions to prevent lost e-mail during a corporate mail server outage
Mail server protection to prevent nearly all threats associated with corporate e-mail infrastructures

On-demand Remote Support

Web-based Helpdesk Support using the industry leader in remote support technology
Residential: Flat rate unlimited support and bundled solutions at a set price
Unattended remote support for corporate environments that presents minimal risk to network security and machine stability

Managed Threat Prevention & Removal

Centrally managed and automated spyware/malware protection and removal
Centrally managed and automated virus protection and removal
Centrally managed and automated update solutions

Software & Hardware Acquisition

Aggressively competitive pricing for nearly all technology elements
Personal consultation to identify the correct product for customer needs
License auditing and compliance

Service Level Agreements

Customized support agreements offering guaranteed response times, 24/7 coverage, preventative maintenance, regularly scheduled on-site staffing and standby equipment replacement